Thill-Demerly Agency, Inc. & COVID-19

Premium Payments While Under COVID-19 Financial Stress

Are you having financial hardship as a result of the COVID-19 pandemic and are unable to pay premiums that are due? Your insurance company can assist you by suspending cancellation for nonpayment and allowing you to pay the premium over a 12-month period. 

This also applies if you are a small business—any business that is resident in this state, is independently owned and operated, and employs 100 or fewer individuals.

In order to take advantage of these extensions, the insurer will need from you a written statement that you are having financial hardship as a result of the COVID-19 pandemic.  A recent Executive Order issued by Gov. Andrew M. Cuomo set forth the details that insurers must abide by in implementing the premium relief that has been mandated for policyholders financially impacted by COVID-19 pandemic.

If you have any questions about this premium payment assistance, or need help with the process, please do not hesitate to contact our agency at 716-683-4491.

Best wishes,
Thill-Demerly Agency

Thill-Demerly Agency - auto insurance specialist.
Thill-Demerly Agency - auto insurance specialist.
Thill-Demerly Agency - auto insurance specialist.

Why Thill-Demerly?

The agents of Thill-Demerly are specialized in personal lines insurance.

We listen to you and then work out the best options for your situation from the various programs offered by our different companies. We explain the main coverages and then offer additional coverages, other limits and deductibles; letting you choose the best value and coverages for your needs.

In the future, we’ll check over every renewal and endorsement, and often make suggestions for policy changes.

When it is appropriate, we recommend switching insurance programs.

“Just a word of thanks for all your help. You have been first class throughout our insurance association. You take a close look at how to best assist in each situation.

You truly take a personal interest in your clients and are consistently helpful. Your services are high quality and excellent! You are very organized in your record keeping and tracking information potentially helpful to your clients. I recommend you to family and friends” 

Paul & Sandi B., Lancaster, NY
Thill-Demerly Agency's office at 5329 Broadway, Lancaster NY 14086

We respond quickly to all requests and follow up.

We’ve developed unique mathematical techniques to easily calculate prices and savings for most coverages, limits and deductibles, so we can instantly recommend changes to improve coverages and save you money with the best value. 

“Dan, Brian, and Mary – Thanks for the many wonderful years of service you have provided to our family. As our insurance needs have changed over the years, you have responded quickly every time, answered every question, and have always provided the best and most cost effective coverage possible that applied to our situation. Keep up the great work! You treat us like your own family, and we wouldn’t go anywhere else for our insurance needs!”

Bob Shannon, Clarence, NY

Quality Customer Service

Our agency feels we service your policy better than any other agency.

We hope you find this to be true and value our services.

We have developed a reputation for being a competent, careful, and competitive agency. See Testimonials. Thill-Demerly has been proudly serving the Lancaster, Depew and surrounding areas for over 75 years! Contact us to see what makes Thill-Demerly different!

Thill-Demerly Agency, Inc. is only licensed to do business in NY State. However, we are able to write Flood Insurance throughout the United States.

“I was involved in a very different kind of accident. It was my first and Mary was right there to assist me and make me feel at ease.

She took care of everything smoothly for me. I do appreciate that very much. I didn’t know what or how to handle my situation. Thank You!”

Rosanne F., Lancaster, NY